Joan was very helpful from start to finish. She understands the Crystal Mountain Resort properties very well. She was prepared with comps and equivalents and made good suggestions as to the listing price. She was prompt in communicating with us and was super pleasant to deal with. Joan kept us appraised at each step, and we appreciated the ability to communicate long distance with ease. She handled our transaction in a professional manner all along the way. We have no reservations about recommending Joan at Crystal Mountain Realty.